Return & Refund Policy
Return & Refund Policy:
Last modified: 11/11/2024
Introduction:
Indy Concealment is committed to your satisfaction. If you have purchased products or services from Indy Concealment and are unhappy with the product received, you may be eligible for a refund/partial refund if requested within 30 days of the original purchase date. If purchased greater than 30 days prior, your items may be covered by our Limited Lifetime Warranty.
Refunds Goods or Services:
To be eligible for return and/or refund, the following steps must be taken:
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Refund must be requested in writing by contacting support@indyconcealment.com
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Request of refund must be made within 30 days of the original purchase date
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Hard goods must be returned to Indy Concealment immediately, according to the instructions you will receive once you have contacted support@indyconcealment.com as directed in step 1.
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The item(s) must be unused and returned in the original packaging, in like-new, or re-sellable condition, as determined in Indy Concealment sole, reasonable discretion.
Non-returnable Items:
The following items are non-returnable.
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User damaged items
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Items altered by user
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Failed attempts at any and all DIY items
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Digital goods or services
Indy Concealment is committed to its consumers, and while we stand by our policy as written above, we also want to understand how we can resolve the dissatisfaction and better understand how we can serve you. Please contact Indy Concealment at support@indyconcealment.com for any questions related to our policy, or simply to let us know how we can help.
Indy Concealment
Indianapolis, IN, United States
support@indyconcealment.com
(463) 271-9306
https://www.indyconcealment.com/